Terms of Service
Last updated: September 29, 2026
These Terms of Service ("Terms") govern your use of BetterBundle ("we," "our," or "us"), a Shopify app that shows AI-powered product recommendations on your store. By installing or using the app you agree to these Terms. If you do not agree, do not install the app.
1. The Service
BetterBundle generates product recommendations from your store's catalog and order data and displays them in the places you enable, such as product pages, the cart, checkout, post-purchase pages and customer accounts. It also reports the revenue attributed to those recommendations.
2. Eligibility and Your Account
- You must have a Shopify store and be authorized to install apps on it.
- You must be at least 18 years old.
- You are responsible for activity under your store's installation, and for keeping your Shopify account secure.
3. Fees and Billing
- Free period: the app is free until it has driven 30 attributed sales and $1,000 in attributed revenue on your store.
- Usage fee: after the free period, we charge 3% of the revenue attributed to our recommendations.
- Cap: charges in each 30-day billing cycle never exceed the spending cap approved in Shopify. You can view and change the cap from the app.
- Billing through Shopify: all charges are made through Shopify's billing system and appear on your Shopify invoice. Shopify's billing terms apply to those charges.
- Attribution: an order is attributed when a shopper interacted with one of our recommendations and then purchased. Every attributed order is listed in the app so you can review what you are charged for.
- Taxes: fees exclude applicable taxes, which Shopify may add.
If you believe an order was attributed in error, contact us at [email protected] within 30 days of the charge and we will review it.
4. Your Data
You keep all rights to your store data. You grant us a license to use it only to provide and improve the service, as described in our Privacy Policy. When you uninstall the app, we delete your shop data within 48 hours.
You are responsible for having the rights and consents needed to let us process your customers' data for the service.
5. Acceptable Use
You agree not to:
- Use the app in breach of Shopify's terms or any applicable law
- Reverse engineer, resell or sublicense the app
- Interfere with the app's operation or attempt to access other merchants' data
- Manipulate recommendations or attribution, for example with fake orders or automated traffic
6. Availability and Changes
We work to keep the service available and fast, but we do not guarantee it will be uninterrupted or error-free. We may change or discontinue features. We will give you reasonable notice of any change to fees, and a new fee applies only after you approve it in Shopify.
7. Cancellation
You can stop using the service at any time by uninstalling the app from your Shopify admin. Charges already incurred for attributed orders remain payable. We may suspend or end your access if you breach these Terms.
8. Intellectual Property
The app, its software, models and design belong to us. These Terms give you a limited, non-exclusive, non-transferable right to use the app on your store while it is installed.
9. Disclaimers
The service is provided "as is." Recommendations and revenue figures are estimates based on your data; we do not guarantee any particular increase in sales.
10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim is limited to the fees you paid us in the 12 months before the claim.
11. Changes to These Terms
We may update these Terms. We will post the new version on this page and update the date above. Continued use of the app after a change means you accept the updated Terms.
12. Contact
Questions about these Terms: [email protected].